Privacy Policy

Effective Date: 9/18/2025

This Privacy Policy ("Policy") explains how ZeroBoole LLC ("we," "us," or "our") collects, uses, and protects personal information when you:

  • • Use our applicant tracking system (ATS) platform, website, or mobile application
  • • Apply to a job hosted by one of our customers
  • • Interact with us (e.g., email, support, demo requests)

We act as either a Data Controller (for our own business operations) or a Data Processor (when handling data on behalf of our customers, such as employers or recruiters).

1. What We Collect

We may collect the following categories of personal data depending on your interaction with our services:

a. Candidates (on behalf of employers)

  • • Name, email, phone, location
  • • Resume, employment and education history
  • • Screening responses, interview notes

b. Recruiters and Admin Users

  • • Name, email, role/title, company info
  • • Login credentials, account settings, usage data

c. Platform and Web Visitors

  • • Device/browser info, IP address, pages visited
  • • Cookies and tracking data (see Section 9)

Note: We do not knowingly collect biometric data, sensitive health data, or information from children under 16.

2. How We Collect Data

  • • Directly from you (e.g., job application, registration, demo request)
  • • Automatically via cookies, usage logs, and analytics tools
  • • From third parties (e.g., integrated services like Google, LinkedIn, or analytics providers)

3. How We Use Your Data

We use personal information to:

  • • Provide and manage our ATS platform
  • • Process job applications on behalf of our customers
  • • Respond to inquiries and support requests
  • • Improve platform functionality and user experience
  • • Send updates, security notices, or optional marketing emails (opt-out available)

We do not sell your personal information.

4. Sharing of Information

We may share your data with:

  • • Our infrastructure and service providers (e.g., cloud hosting, analytics, support tools)
  • • Your employer (if you're a candidate using the system)
  • • Legal authorities if required by law
  • • In the event of a business transfer or merger

5. Legal Basis for Processing (GDPR where applicable)

If you are in the EU/EEA, we process your personal data on the basis of:

  • Contractual necessity (e.g., platform access)
  • Legitimate interest (e.g., platform improvement, fraud prevention)
  • Consent (e.g., optional marketing emails, cookie use)
  • Legal obligation

6. Your Privacy Rights

Depending on your jurisdiction (e.g., California, EU), you may have the right to:

  • • Access your personal information
  • • Request correction or deletion
  • • Object to or restrict processing
  • • Withdraw consent
  • • File a complaint with a data protection authority

To exercise these rights: Email us at info@zeroboole.com

If you are a job applicant, please contact the employer directly.

7. Data Retention

  • Candidate data: retained per employer settings or legal requirements
  • User accounts: retained during the active subscription and for a limited period after termination
  • Anonymized usage data may be retained for analytics

8. Cookies and Tracking

We use cookies and similar technologies to:

  • • Keep you logged in
  • • Analyze site performance
  • • Improve user experience

You can control cookie preferences via your browser or our cookie banner.

9. International Use

Our systems are based in the United States. If you access our services from outside the U.S., your data may be transferred and processed here. We take reasonable steps to ensure adequate protection under applicable laws.

10. Security

We implement industry-standard measures to protect your data, including:

  • • Encryption in transit and at rest
  • • Access controls
  • • Regular security monitoring and audits

No system is 100% secure, but we take data protection seriously.

11. Changes to This Policy

We may update this Policy from time to time. We'll notify users of significant changes via email or in-app message. Your continued use of our services indicates acceptance.

12. Contact

ZeroBoole LLC

Email: info@zeroboole.com

This privacy policy is effective as of 9/18/2025 and was last updated on 9/18/2025.